Return and refund policy

Return & Refund Policy Template

Thank you for shopping with blissebloom. We want you to be completely satisfied with your purchase. Please read our Return & Refund Policy below for details on how we handle returns and exchanges for both cosmetic and electronic items.

1. Eligibility for Returns

Cosmetic Products

Items such as lipstick, lip-gloss, hand cream, and makeup palettes/boards and other cosmetic products can be returned only if they are unopened, unused, and in their original packaging due to hygiene and safety reasons.

We cannot accept returns on:

Opened or used cosmetics
Items with broken seals
Products showing signs of wear or contamination

Electronic Products

Items such as hairdryers may be returned if:

Returned within 15days of purchase
In original condition with all accessories, manuals, and packaging
Free of damage or signs of misuse

If a hairdryer or electronic product is defective, you may be eligible for a replacement or refund after inspection.

2. Timeframe for Returns

You may request a return within [15 days] of receiving your order.
After this period, we may not be able to offer a refund or exchange.

3. Proof of Purchase

A valid receipt, order confirmation, or proof of purchase is required to process any return or refund.

4. Non-Returnable Items

Gift cards
Items marked as final sale or clearance
Opened cosmetic products (for hygiene reasons)

5. Refund Process

Once your return is received and inspected:

Approved refunds will be processed to your original payment method within [3–7 business days].
Shipping fees are non-refundable, unless the return is due to our error.